Jitafun Privacy Policy — How We Keep Your Data Safe

This privacy policy applies to Jitafun (jitafun.win) and all its services. It takes effect whenever you use the Jitafun platform, register an account, or interact with us in any way.

Jitafun believes your personal data belongs to you. We collect only what is necessary to provide our services, maintain security, and meet legal obligations. This policy explains what data we collect, how we use it, and what rights you have.

This Privacy Policy is available in both Bangla and English. In the event of any conflict, the English version shall prevail.

Jitafun collects two types of data — information you provide directly and information collected automatically as you use the platform.

Information You Provide Directly:

• Name, Date of Birth, Nationality & Gender
• Email Address & Mobile Number
• Residential Address
• A copy of your National ID or passport for identity verification
• Payment method details (bKash, Nagad number, etc.)
• Customer Support Contact Details

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Platform activity logs (login times, bet history)
• Cookies & Session Data
• Geolocation data (for region verification only)

Jitafun uses your data only for the purposes listed below. Any other use will require your separate consent:

Jitafun never sells your personal data to advertisers or profiles you without your knowledge.

Jitafun may share your data with third parties only in the following limited circumstances:

• Payment Providers: Required information is shared with secure payment gateways to complete transactions.
• Identity Verification Services: Only the minimum required data is shared with approved verification services during the KYC process.
• Regulatory Authority: Data may be disclosed to government or regulatory authorities to comply with legal obligations.
• Technology Partners: Cloud and technology service providers that operate the platform — all bound by strict confidentiality agreements.

All third-party partners agree to meet Jitafun's privacy standards. Compliance is verified through regular audits.

Jitafun uses cookies on the platform to enhance your experience and keep things running smoothly. We use three types of cookies:

• Essential Cookies: These are essential for maintaining login sessions and ensuring security — the platform cannot function without them.
• Functional Cookies: Used to remember your preferences such as language and theme. You can disable these at any time.
• Analytics Cookies: Used to analyze platform usage — entirely anonymized. You may opt out at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Jitafun has implemented industry-standard technical and organizational measures to protect your data. This security framework is a core pillar of our privacy policy:

• TLS 1.3 Encryption: All data transfers are secured using the latest encryption protocols.
• Two-Factor Authentication (2FA): Two-factor authentication required at login.
• Regular Security Audits: Regular penetration testing conducted by independent security experts.
• Access Controls: Only authorized personnel have access to sensitive information.
• Data Masking: Sensitive data is masked even within internal systems.
• Incident Response: You will be notified within 72 hours in the event of a security breach.

Under Jitafun's privacy policy, you have the following rights:

To exercise any of these rights, please contact our data protection team. Requests are typically responded to within 30 days.

Jitafun retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: Duration of active account + 5 years after closure (as required by law).
• Transaction Records: Minimum 5 years — in accordance with AML and financial regulatory requirements.
• KYC Documents: A minimum of 5 years as required by regulatory guidelines.
• Customer Support Contact: 3 years from the date of last contact.
• Cookies & Session Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.
• Marketing Preferences: Until you withdraw your consent.

Once the designated retention period expires, your data is permanently deleted or fully anonymized so that it can no longer be linked to you.

Jitafun strictly prohibits use of the platform by anyone under 18. Under our privacy policy:

• Age verification is carried out at the time of registration.
• We do not knowingly collect information from any minors.
• If an underage user is identified, the account is immediately closed and all associated data is deleted.
• Parents or guardians can contact us to report concerns about a child's account.

Jitafun may update this privacy policy as needed. When changes are made:

• You will be notified by email before any significant changes take effect.
• The date of any changes will be shown at the top of this page under the "Last Updated" section.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you retain the right to close your account.

We recommend visiting this page regularly to stay informed about the latest Privacy Policy.

For any privacy-related questions, requests, or complaints, please contact our dedicated Data Protection team:

We typically respond to all privacy-related requests within 7 business days. Complex requests may take up to 30 days, but you will be notified in advance.

If we are unable to resolve your concern directly, you have the right to lodge a complaint with the relevant regulatory authority.